Privacy Policy
Thermoshield Australia
Effective Date: 28-Aug-25
Thermoshield Australia (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thermoshield.com.au.
- Information We Collect
We may collect personal information directly from you when you interact with us, including when you:
- Submit an enquiry form
- Subscribe to our newsletter
- Request a quote
- Communicate with us via phone, email, or through the website
The types of information we may collect include:
- Name
- Contact details (email, phone number, address)
- Company name (if applicable)
- Details of your enquiry or project
- Website usage information (via cookies and analytics)
- How We Use Your Information
We use the information we collect for purposes such as:
- Responding to your enquiries or requests
- Providing quotes, products, or services
- Sending you updates, promotions, or newsletters (you may opt out at any time)
- Improving our website and customer service
- Meeting legal and regulatory obligations
- Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Service providers or contractors engaged to perform business functions on our behalf (e.g., IT, marketing, hosting, payment processors)
- Regulatory bodies, if required by law
All third parties we work with are required to handle your information in accordance with privacy laws.
- Cookies & Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience and understand visitor behaviour. These tools may collect:
- IP addresses
- Browser type
- Pages visited
- Time spent on the site
You can adjust your browser settings to refuse cookies, but this may affect website functionality.
- Data Security
We take reasonable measures to protect your personal information from misuse, loss, and unauthorised access. However, please note that no method of transmission over the internet is completely secure.
- Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
To do so, please contact us using the details below.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The updated policy will be posted on this page with a revised effective date.
- Contact Us
If you have any questions, concerns, or complaints regarding our Privacy Policy or the way we handle your personal information, please contact us:
Thermoshield Australia
Website: https://thermoshield.com.au
Email: info@thermoshield.com.au
Phone: 1300 551 009